Independent commercial real-estate brokersNew

What gets pre-loaded

• preferenceimportance 9/10

  Pipeline discipline — every active deal carries an explicit stage (Tour / LOI / Lease Negotiation / Closing) and a named-counterparty contact

  Every active commercial deal must carry an explicit pipeline stage (Tour Stage / LOI Submitted / Lease Negotiation / Closing) and the named counterparty contact (the actual decision-maker, not the building's general inbox). Stage-anonymous deals ('we're working on Acme') without explicit stage + counterparty are how brokers get blindsided by a deal they thought was in negotiation that the counterparty had already moved past. The right practice rule is: every entry in the deal log carries (a) stage with last-updated date, (b) named counterparty (with title + direct email), (c) named principal on the broker side (so dual-rep concerns surface), AND (d) the next-action commitment with a named date. Surface a watch item on any deal that's been in the same stage for more than 30 days without an explicit advancing or pausing decision.

• preferenceimportance 9/10

  LOI cadence — every signed LOI gets a 5-business-day exclusive window before any counter-shopping

  Once a tenant signs a Letter of Intent on a specific space, the broker holds a 5-business-day exclusive window to convert it to a lease before any alternative spaces are re-shown to that tenant. This is partly fiduciary discipline (you cannot ethically be touring a tenant on alternates while they have an active LOI on a different space) and partly relationship discipline (a broker who runs counter-tours during an exclusive window burns landlord trust faster than any other behavior). Surface a watch item on any tour activity logged for a tenant who has an open LOI within the 5-business-day window — prompt the operator to either kill the LOI and document the reason, or pause the tours until the window closes.

• lessonimportance 9/10

  Dual-rep red flag — any deal where the same broker is acting for both the tenant and the landlord without an explicit conflict-of-interest disclosure signed by both

  State real estate commissions and most state-level professional standards require explicit, signed conflict-of-interest disclosure when a broker represents both sides of a commercial lease (dual agency). Brokerages that allow dual-rep without the signed disclosure expose the agent + the firm to license suspension AND to fiduciary claims paid out of E&O. The right practice rule is: any deal where the same broker (or anyone in the same brokerage office) is acting for both sides triggers the dual-agency disclosure protocol BEFORE the LOI is drafted, never after. Surface a watch item the moment a deal log shows the same broker named on both the tenant side and the landlord side without a disclosure form on file.

• lessonimportance 8/10

  Commission cadence — every commission payment is tracked against the named lease-execution date + the brokerage agreement's payment schedule

  Commercial commissions are typically paid 50% on lease execution and 50% on tenant occupancy (or some named variation per the brokerage agreement). Brokers who don't actively track the named payment schedule against actual deposits are routinely shorted by 10-20% on the back-half of the commission, especially on multi-tenant landlord agreements where the landlord's accounting team isn't paying close attention. The right practice rule is: every executed lease creates a tracked-commission entry with named amounts + named payment dates per the brokerage agreement, AND the operator follows up within 5 business days of any missed payment date. Surface a watch item on any expected commission payment that's overdue by more than 10 business days.