Independent CrossFit / functional fitness gymsNew
Owner-led independent CrossFit boxes and functional fitness studios — coach-of-record continuity, class-format hygiene, injury-incident reporting, retention through peer community.
Coach-of-record · class-format · injury-incident reporting · 14-day silent-regular retention
What gets pre-loaded
preferenceimportance 9/10 Coach-of-record continuity per programme block
Every programmed block (typically 4-12 weeks) names a primary coach-of-record plus a backup so a coach holiday or illness doesn't break the programming arc. Members feel coaching continuity over the block, not class-by-class roulette. Surface a watch item if a primary coach changes mid-block without a logged warm-handoff (program intent + scaling notes + injury history transferred to the backup).
preferenceimportance 8/10 Class-format hygiene — every WOD names skill / strength / conditioning split + scaling levels published before class
A scaled CrossFit class running without published scaling levels (Rx, intermediate, foundations) leaves coaches improvising mid-class and members unsure what to attempt. Every WOD posted before class names the three pieces — skill, strength, conditioning — and lists scaling for each. Surface a watch item on any WOD posted same-day without scaling levels published.
lessonimportance 8/10 Injury-incident reporting — same-day incident report + 3/7/14-day check-in
Functional fitness injury reporting is the load-bearing safety primitive. Every reported injury (member tweaks a knee mid-WOD, drops a barbell on a foot, etc.) gets a same-day incident report naming the movement, the load, the scaling level, the coach on the floor, and the member's stated severity. Follow-up at 3, 7, and 14 days to log recovery + flag any insurance / liability touchpoint. Surface a watch item on any reported injury without same-day report.
lessonimportance 7/10 Retention warning — 14-day attendance gap on any 3+ class-per-week regular triggers same-week coach outreach
Functional fitness churn is silent — a 3-class-per-week regular who drops to zero for two weeks is usually injured, demotivated, or gym-shopping. The cheapest retention save is a same-week coach text from the member's primary coach (not the front desk), naming a specific class to come back to. Surface a watch item on any regular missing 14 consecutive days without a logged coach outreach.
Sample signal seeded on day 1
Sample silent attendance gap on a long-time member
Long-time member (3 years, 4-5 classes per week average) has missed 12 consecutive days. No injury reported, no scheduled travel on file. Worth flagging and surfacing a watch item: the right move is the primary coach reaching out by text in the next 24 hours naming a specific class to come back to, not a front-desk email blast.
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Pick this template at signup and your workspace lands with the brand voice, decision rules, and red-flag lessons above already taught — so the first cycle has substance. You can edit or delete every entry later. None of it is permanent.
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