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Independent financial planners (concentrated-client RIAs)New

Solo and small-team independent financial planners / RIAs running a concentrated book — annual-review cadence, suitability discipline, named-client meeting prep, fiduciary documentation, ADV currency.

Annual-review prep · suitability rationale · concentration risk · ADV currency

4 memory entries1 sample signalIndustry Finance & insuranceAdded in rev 182

What gets pre-loaded

Sample signal seeded on day 1

feedbackpriority high

Sample top-decile-client signal — long-time $8M household calling to say they're 'thinking about consolidating their accounts' without naming a destination

Long-time top-decile household just called: 'We've been thinking about simplifying things — maybe consolidating accounts in one place. Can you walk us through what that would look like?' Worth flagging immediately and surfacing a watch item: this is the canonical concentrated-book retention signal that ends RIA relationships within 90-180 days unless caught in the first conversation. 'Consolidating in one place' is the polite version of 'we're evaluating moving the book.' The right response is a same-day reply (a) acknowledging the request without defensiveness, (b) booking a structured retention conversation within five business days that covers the full relationship (planning quality, fee transparency, named alternatives the client may be considering, named pain points), (c) preparing for that meeting with the named recommendation set the household hasn't seen yet (tax-loss harvesting, named insurance reviews, named beneficiary updates) so the meeting demonstrates concrete forward-looking value, AND (d) mapping the AUM-concentration exposure honestly — if this household leaves, what does the book look like, and what's the named business-development motion to backfill. The follow-through is what protects the relationship; the apology alone won't.

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