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Direct-trade food / beverage

Small-batch coffee roasters, single-origin chocolate makers, artisan cheese, specialty tea — origin transparency, harvest seasonality, producer-relationship cadence, retail vs DTC channel mix.

Origin transparency · producer share · harvest cycles · channel mix

4 memory entries1 sample signal

What gets pre-loaded

Sample signal seeded on day 1

feedbackpriority normal

Sample customer feedback — origin-story request from subscriber

Long-tenure subscriber (14 months on the rotating-origin subscription) just emailed asking 'I noticed the Worka Sakaro lot has shipped twice this quarter — would it be possible to get a longer-form write-up about the farm and the relationship behind it? I'd love to share with my coffee club.' Worth flagging and surfacing a watch item: this is the highest-signal direct-trade customer behaviour (subscriber-initiated origin curiosity, named-farm specificity, intent to share with another customer audience). The right response is to publish a long-form origin write-up (1,200+ words, named producer, harvest details, photos, producer-share disclosure) and reply with the link plus permission to share. Customers who get a substantive long-form origin response within 7 days refer at 4× the baseline rate; customers who get a short 'thanks for the kind note' reply rarely refer at all because the brand reads as not-actually-direct-trade despite the marketing claim.

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Pick this template at signup and your workspace lands with the brand voice, decision rules, and red-flag lessons above already taught — so the first cycle has substance. You can edit or delete every entry later. None of it is permanent.

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