Loop Desk is an always-on business workspace that takes incoming signal (email, forms, feeds, notes) and turns it into briefs, watch items, and next actions.

Does Loop Desk send emails on my behalf?

Loop Desk can draft responses, but nothing sends until you approve and explicitly trigger it. The approval boundary is fundamental.

What signal sources does Loop Desk support?

Email, RSS/Atom feeds, form submissions, manual notes, and webhooks. The desk treats all sources equally in its processing loop.

rev 27 — Loop Desk changelog

rev 272026-04-29

Comment @-mentions, @desk → AI bridge, ⌘K command palette, richer empty states

Comment @-mentions — Slack + email + outbound notificationsA comment that includes @<name-or-email> resolves the token against the workspace member roster (matches by first name, name slug, email local-part, or full email) and pings every matched teammate via Slack and email — fire-and-forget, never blocks the response. A new outbound webhook event task.mentioned fires alongside, so external CRMs/paging tools can mirror the alert. The TaskComments composer adds an inline mention popover that suggests the right token as the operator types after @. Closes the rev 26 silent-comment gap that made multi-operator teams' threads invisible until someone happened to look.
@desk in a comment promotes it to authoritative AI directionType @desk in a comment and Loop Desk also calls addTaskOperatorNote() with the comment text (with the @desk token stripped). The next AI cycle reads it as authoritative direction, just like a rev-14 operator note. The comment itself stays in the teammate-only thread but gets an @desk → AI badge so the audit trail shows when chatter became direction. The bridge is one-way and explicit — the AI never sees regular comments, and a regular comment cannot accidentally become direction.
Cmd/Ctrl + K command paletteFloating ⌘K button + global Cmd/Ctrl+K shortcut opens a typeahead palette covering navigate (Approvals, Active work, Recent signal, Memory, Desk health, Changelog, Docs), create (Hand the desk a task, Log a signal, Teach the desk, Add a source — all gated to non-viewer roles), and manage (Run desk now, Integrations + settings, Workspace members — gated to owner/admin). ↑↓ navigates, Enter runs. Layered on top of rev 17's / search shortcut and rev 23's g+ panel jumps for full power-user keyboard parity with Linear, Raycast, and GitHub command palettes.
Richer empty states across Approvals, Active work, Memory, Recent signal, and SourcesReplaced the single-line .app-empty plain text with a new .app-empty-rich pattern: gradient panel + icon + title + helper copy + a ⌘K hint that points at the exact palette command needed to break the empty state. New workspaces saw five panels with thin one-line copy; rev 27 turns each into a small invitation that names the next step. Pairs with the rev-19 onboarding templates and the rev-11 activation checklist to make day-1 of a fresh desk feel guided rather than barren.